Management Information Systems Bachelor of Science @ University of Utah 2016
2014-2016 Design Director, The University of Utah Chapter of Association for Information Systems (AIS); 2016 CoMIS Business Case Competitor; 2015 Business Scholars Awardee; 2015 Strata/Hadoop Conference Scholar; 2014 SpeakNow public health campaign for CDC office of Utah; 2016 UAA Refugee Comptia A+ Teaching Assistant
Public Health, Biology (Pre-Medicine), University of Utah, 2001-2003.
Communications & Marketing, Phoenix College 2004-2006.
Software Engineer @ Premier Inc./TheraDoc, March 2016-Present (2Y), Salt Lake City, UT
Curated complex controlled data sets that enhanced our ability to quickly and accurately test our development strategies and also implemented more dynamic capability in automation framework to accommodate multiple test environments and variables.
Clinical Open Systems Developer Intern @ Intermountain Healthcare, 2015, Salt Lake City, UT
As an intern I learned Agile project management and development with a cross-functional team of interns. As the Scrum master I helped lead our team to build an application technical debt and tracking dashboard. We worked on data cataloging, data analysis, server forensics, built RESTful services, an Oracle database and a visual dashboard for developers. Additionally I designed and presented all product demonstrations for our team (PowerPoint).
Squarespace Specialist Independent. 2011-2016 (5Y), Remote Nationwide
I provided website design and production along with graphic design and photography services. I was simultaneously consulting, defining functional processes, designing user interfaces (UI) and researching user experience (UX) for a breadth of industries and business processes. I maintained an exceptional reputation for designing solutions that were easy, user friendly with rapid implementation.
Data Integrity Analyst @ Coventry Healthcare, 2008-2010 (3Y), Salt Lake City, UT
As a Data Integrity Analyst I worked closely with product developers to program and refine consumer-driven health plans through IDX and other programs. I contributed to implementation and testing of new ACA system processes. I also created the department's communication and electronic documentation archival. I advanced client product education and designed marketing materials. My main focus was on legal compliance, IDX, medical claims and ICD-9 coding, medical insurance benefit design, data management and reporting.
IDX, ICD-9, Medical Terminology, CPT, HCPCS, Excel, Crystal Reports, Microsoft Access, Microsoft Visio, Madcap
CRM Coordinator @ Professional Education at the University of Utah, 2013-2016 (3Y), Salt Lake City, UT
I helped to refine the processes and CRM by heading a project for data collection and integrity in a collaborative product manager role.
Enrollment Manager @ Opticare of Utah, 2012-2013 (1Y), Salt Lake City, UT
I implemented several data-oriented organizational tools, refined reporting and handled claim processing, appeals and grievances procedures.
Data Center Help Desk @ C7 Data Centers, 2011-2012 (1Y), Salt Lake City, UT
I operated the Help Desk and maintained an optimal Data Center environment including power and network setups for server and backup storage housing.
Claim Services & Administration @ Blue Cross Blue Shield of Arizona, 2007-2008 (1Y), Phoenix, AZ
At BCBSAZ I provided federal employee claims services for benefits, researched and resolved issues and processed claims.
Client Services Manager @ Express Scripts, 2003-2007 (4Y), Phoenix, AZ
I worked directly with pharmacists and clinicians to research and resolve issues and potential abuse cases and handled ACA coverage change implementations.